Cookie Policy

This Cookie Policy explains how Nuwellus (“we”, “our”, or “us”) uses cookies and similar technologies on our website nuwellus.com

By continuing to browse or use our website, you agree to the use of cookies in accordance with this policy. You may manage your cookie preferences at any time through your browser settings or via our cookie banner.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us to:

▹ Recognise your device and remember your preferences
▹ Improve website performance and functionality
▹ Analyse website traffic and user behaviour
▹ Deliver personalised content and relevant advertising

Types of Cookies We Use

Essential Cookies

▹ Required for the website to function properly
▹ Enable core features such as page navigation, shopping cart functionality, and secure checkout

Performance and Analytics Cookies

▹ Help us understand how visitors interact with our website
▹ Allow us to analyse which pages are most visited and how users navigate the site
▹ Used to improve performance and user experience

Example: Google Analytics

Functional Cookies

▹ Remember your preferences, such as language or region
▹ Enhance functionality and personalise your shopping experience

Advertising and Targeting Cookies

▹ Deliver relevant advertisements on third-party platforms
▹ Limit how often you see an advertisement
▹ Measure the effectiveness of advertising campaigns

These cookies may be used by platforms such as Google, Facebook, and Bing.

Third-Party Cookies

We may allow trusted third-party service providers to place cookies on your device for analytics, advertising, and service improvements, including:

▹ Google Analytics for website performance tracking
▹ Facebook Pixel for targeted advertising and retargeting
▹ Payment processors for fraud prevention and secure payment processing

These third parties operate under their own privacy and cookie policies.

Managing Cookies

You can control or disable cookies through your browser settings, including:

▹ Google Chrome
▹ Mozilla Firefox
▹ Safari
▹ Microsoft Edge

You can also manage advertising preferences through the following services:

▹ Google Ad Settings
▹ Facebook Ad Preferences
▹ Your Online Choices (UK)

Please note that disabling cookies may affect the functionality of certain features on our website, including checkout and account access.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page with a revised effective date.

Contact Information

For any questions regarding refunds, returns, or exchanges, please contact us:

▹ Email: help@nuwellus.com
▹ Phone: +44 808 160 9559
▹ Address: 225 Green Street, London, E7 8LL, United Kingdom

 Support Hours (GMT – London):

▹ Monday to Friday: 9:00am – 5:00pm
▹ Saturday and Sunday: 10:00am – 2:00pm

We aim to respond to all enquiries within 24 hours.

For more support, please visit our Contact Us page.